Posts Tagged ‘ Training Employees ’

How to Praise Your Employees

By Devlin Smith , December 20, 2011 in Business Resources

Whether you have a formal system in place for rewarding your top employees or just praise employees whenever they do an exceptionally good job, it’s important to take the time to recognize excellent employee performance both for the benefit of your employees and of your business as a whole, according to Jeff Haden, who covered the topic in a recent CBS MoneyWatch article.

“Recognizing effort and achievement is self-reinforcing: When you do a better job of recognizing employees they tend to perform better — giving you even more achievements to recognize,” Haden wrote.

Happy Employees Keep Customers Coming Back

By Devlin Smith , June 10, 2011 in Business Resources

BusinessNewsDaily is reporting on new research from the University of Missouri (MU) that found that bosses who pay attention to employee job satisfaction are able to boost both customer satisfaction and increase the number of customers who intend to do repeat business with the company.

“You might think that as an owner, you only need to pay attention to the customers, providing them with what they want,” Christopher Groening, assistant professor of marketing in the Robert J. Trulaske Sr. College of Business at MU, told BusinessNewsDaily. “Yet, we found that keeping your employees satisfied with their work experience, providing them with challenges and allowing them to have a sense of ownership in the business can have a tremendous effect on customer satisfaction and loyalty.”

How to Offer Constructive Feedback to Your Employees

By Devlin Smith , May 4, 2011 in Business Resources, Rod Shops

Entrepreneur.com contributor Scott Halford recently offered small business owners advice on how to best offer feedback to employees.

“Giving feedback to your colleagues and employees provides them with an observer’s insight into how their performance is progressing, as well as advice to solve any problems,” he wrote. “But, for a number of people, hearing the six words, ‘Can I give you some feedback?’ generates fear and anxiety. The words go through a translator in our brain and are heard as, ‘Can I completely tear you down?’ It can be perceived that the person giving the feedback is somehow superior to the person receiving it, putting the receiver on the defense.”

Small business owners can provide thoughtful, well-received feedback by creating safety, being positive, being specific, being immediate, and being tough, not mean, according to Halford.

SBA Offers ‘Ultimate Guide to Working With Employees’

By Devlin Smith , February 15, 2011 in Business Resources, E-News, Rod Shops

Maintaining good relationships with your employees is the key to having a successful shop.

The Small Business Administration (SBA) recently posted its “Ultimate Guide to Working With Employees.” The online guide offers small business owners access to resources on hiring, pay, benefits, employment laws, workplace safety and health, and related resources.

“Effectively hiring and managing employees is essential for business success,” the SBA’s Sarah Millican wrote in her introduction to the guide. “Before you decide to expand your business, be sure to understand your responsibilities as an employer. [These] resources will help get you started on what you need to know before you hire your first employee and how to successfully work with them once they’re on board.”

Must-Attend Paint & Body Seminars to be Offered at 2011 HRR Trade Show

By Ashley Smissen , February 2, 2011 in Hotrod & Restoration Trade Show, Paint & Body

Planet Color will present "7 Steps to a Killer Paint Job" at the 2011 Education & Training Day.

Does your shop do paint and body work, or are you considering adding it to your shop’s service offerings? The Education & Training Day at the 2011 HRR Trade Show will offer three manufacturers seminars especially for shop owners and builders looking to learn more about body fabrication and paint selection and technique.

The first of these seminars will take place from 10:30- 11:30. during Session 3. Planet Color will explain how to get a “Killer Paint Job in Only 7 Steps.” The seminar will focus on the proper techniques needed to achieve an eye-popping paint job. It will also discuss paint product selection at length.

Multiple Chassis & Suspension Seminars to Be Offered at 2011 HRR Trade Show

By Ashley Smissen , January 26, 2011 in Hotrod & Restoration Trade Show, Hotrod Seminar Spotlight

Experts from Art Morrison Enterprise will once again teach HRR Trade Show attendees about chassis design.

Five new seminars that focus on chassis and suspension will take place during the Education & Training Day at the upcoming Hotrod & Restoration Trade Show.

Attendees looking to learn more about new chassis and suspension products and technologies will have the opportunity to attend the seminars, which are put on by the industry’s leading aftermarket chassis and suspension companies.

Government Unveiling New Free Tools for Small Businesses

By Devlin Smith , November 18, 2010 in Business Resources

The U.S. Small Business Administration (www.sba.gov) is unveiling a new website in December that will consolidate the agency’s free training courses, counseling materials and tools, Inc. is reporting.

The agency, which currently offers around 30 virtual training courses, has partnered with Google to provide marketing tips and strategies. It is also hosting Facebook and Twitter pages with regular news updates, Inc. reports in a new article that details these and other SBA online initiatives. Other initiatives include training courses and videos, a business planner, templates, success stories, partner websites, research and data.

Lincoln Electric Welding School Announces End-of-Year Class Schedule

By Ashley Smissen , September 14, 2010 in News & Events, Tech & Tools

The Lincoln Electric Welding School has announced its class schedule for the fourth quarter of 2010.

The Lincoln Electric Welding School is the oldest arc welding schools in the United States. Classes are taught by the school’s seven full-time instructors who teach arc welding skills.

Classes for the fourth quarter range from a six-week basic course to an advanced 15-week comprehensive course, as well as one-week classes on specific welding processes, certification and customized programs. Students spend 80 percent of their time in the booth learning to weld. Additionally, Lincoln limits class sizes to 15 students per class in order to maximize learning and guarantee one-on-one instruction time.